Sioux Area Metro COVID-19 Operating Procedures

Temporarily Reduced Weekday Service

Effective Thursday, Nov. 12, Sioux Area Metro will need to temporarily reduce service due to staffing issues related to the COVID-19 pandemic.

All fixed routes will move to hourly service on weekdays. All fixed routes will begin services at 5:45 a.m. from the Downtown Bus Depot except for Route 11 services which begin at 6:15 am.

Buses will then depart from the Downtown Depot every hour thereafter with service provided during normal operating hours. Route 11 will continue ½ hour services from the Southwest Transfer Facility.

Saturday service will remain at the same service level. The routes will be switched back to a normal schedule once staffing issues are resolved.

Social Distancing and Enhanced Cleaning

Social Distancing Guidelines on SAM buses during COVID-19 Pandemic follow CDC guidelines for social distancing.

  • Riders should maintain as much distance as possible between other riders and the driver.
  • All drivers are wearing masks while driving and we require riders to do the same. Masks are available on all buses and will be provided to all passengers.
  • If you are feeling ill, please do not ride the bus and stay at home.

Enhanced Cleaning of Buses during COVID-19 Pandemic

Sioux Area Metro continues to enhance cleaning methods to help prevent the spread of COVID-19:

  • Expanded routine cleaning of commonly/frequently touched surfaces such as handrails, handles, seats, operating controls and knobs.
  • Each bus is equipped with a commercial disinfectant deodorant that sanitizes fabric and leather and kills several pandemic viruses. Drivers use the disinfectant as needed.
  • SAM employees have been advised to wash their hands as frequently as possible.
  • Thoroughly cleaning of buses when they return to the garage as often as possible with current available staff.