Hiring A Contractor
When selecting a contractor to do work on your home, we suggest you obtain the following information:
Building Address: Confirm that the contractor has a legitimate business address.
Reputation/References: Request a list of prior customers, and contact local trade organizations. You can also contact the Better Business Bureau at www.bbb.org
Liability Insurance: Request proof of General Liability Insurance.
Licenses: Contact the Building Services Department (367-8672) to confirm that the contractor’s license is active.
Estimates/Contracts: Get more than one estimate. Get it in WRITING and make sure that it is SIGNED. Make sure it contains a detailed description of ALL material and work to be COMPLETED. Verbal agreements may not be binding. Make sure it contains the TOTAL contract price and payment schedule. Make sure it contains a START & COMPLETION DATE.
Down Payment: Never pay full contractual price until the project is complete to your satisfaction and inspected by the City.
- BE SUSPECT IF: The contractor’s vehicle does not have commercial signage; The contractor wants you to obtain the permit; The contractor offers you a senior discount; the contractor wants to barter services for your personal property.
After the Contract is Signed:
Permit: Request a copy of the permit.
Change Orders: Get any changes in writing. Make sure it contains a detailed description of ALL material and work to be COMPLETED. Make sure it contains an amended TOTAL contract price. Make sure it contains a START & COMPLETION date.
- BE SUSPECT IF: The contractor does not post a permit placard in a street side window of your home; or the contractor wants you to request city inspections; or the contractor asks you to sign a Certificate of Completion or Acceptance before the work has been inspected and approved by the City.
To properly screen the person you hire.
To hire a qualified professional contractor who is licensed by the City.
To insure that the workmanship meets your expectations.
What the City has Done to Help Protect You
The City Requires:
Residential Contractors to be licensed, bonded and carry liability insurance.
Electrical Contractors to be licensed and bonded.
Plumbing Contractors to be licensed and bonded.
Mechanical Contractors to be licensed and bonded.
The City employs full-time inspectors who are qualified by experience and training.
The City will investigate legitimate complaints and does prosecute persons who are not licensed or who perform unlawful work.